Privacy Policy
The Memory Hand-Off is built around one promise: your memories remain yours. We help you organize, preserve, and deliver them — they are never sent to or stored on our servers.
What we collect
We operate no servers that receive your content. The names, birthdates, photos, voice transcripts, and notes you create are stored on your device and, if you enable backup, in your own personal cloud account:
- iOS: your iCloud (the app's iCloud container).
- Android: your Google Drive / device backup account.
We never see this data, never transmit it to ourselves, and never sell or share it. Backups are written directly from your device to your own cloud account.
Children's data
The app is for parents and guardians to record memories about their own children. Content about a child is created and controlled solely by the adult using the device, and is stored only on that device and in the parent's own cloud. Because we operate no servers and do not receive this content, we do not knowingly collect personal information from children. Any future feature that would transmit content to us will be opt-in and accompanied by a COPPA (US) and GDPR-K (EU) review, including verifiable parental consent where required.
Presentations (Reel & Scrapbook)
Memory Reels (video) and Scrapbooks (PDF/print) are generated entirely on your device. The resulting file is saved to your device or cloud and shared only where you choose, via your system share sheet.
Device permissions
- Camera / Photos — only to capture or attach images you choose.
- Microphone — only to record short voice memos you initiate.
- Photos (add) — only to save a Reel or exported keepsake to your library.
Subscriptions
Premium features are available via auto-renewable subscriptions and a one-time purchase, processed by Apple. We do not receive or store your payment details. Manage or cancel your subscription anytime in your device's Settings.
Data retention & deletion
You can delete any individual memory, remove a child, or delete all app data from within the app's Settings. Uninstalling the app removes local data; you control your cloud copy from your iCloud or Google account at any time.
Changes to this policy
If our data practices change, we will update this page and revise the date above.
Contact
Questions about your privacy? Email grazielle.vollers@gmail.com.